Vela™ Heat Hoodie — Instruction Manual

Vela™ Heat Hoodie — Instruction Manual | VelarisFit

VelarisFit · Instruction Manual

Vela™ Heat Hoodie

Complete Setup and Care Guide

Version 1.0 · support@velarisfit.com.au · velarisfit.com.au
1

Welcome to Your Vela™ Heat Hoodie

Thank you for choosing VelarisFit. You now own one of the most practical pieces of cold-weather gear available — a hoodie that looks and feels like your favourite everyday wear, with intelligent VelaHeat™ technology built directly into the fabric.

Before your first use, please take a few minutes to read through this guide. It covers everything you need — from setup and heat settings to washing instructions and troubleshooting — so you get the best experience from day one.

If you have any questions at any point, our team is available at support@velarisfit.com.au and will get back to you within 24 hours.

Stay warm. — The VelarisFit Team


2

Safety First

Please read all safety information before using your Vela™ Heat Hoodie.

Important Safety Notes

  • Always remove the power bank completely before washing.
  • Do not wear while sleeping or leave unattended while heating.
  • Keep away from water, rain, and flammable materials while the power bank is connected.
  • Do not use if the hoodie, cable, or power bank appears damaged or malfunctioning.
  • Only use power banks with a minimum 5V/2A output. Low-quality banks may reduce performance or safety.
  • Not suitable for children, infants, or pets.
  • If you experience any skin irritation or discomfort, disconnect immediately and contact support.

3

What's in the Box

  • 1× Vela™ Heat Hoodie with 5 integrated VelaHeat™ heating panels
  • 1× USB connection cable — pre-installed inside the inner pocket
  • 1× Quick Start Card

Note

  • Power bank is sold separately. Works with any standard 5V/2A USB power bank. We recommend a 10,000mAh bank for maximum runtime of up to 10 hours.

4

Product Overview

The Vela™ Heat Hoodie combines everyday style with VelaHeat™ heating technology — delivering fast, targeted warmth that starts working in just 30 seconds.

Feature Detail
Heating zones 5 panels — 2 front (stomach), 3 back
Heat levels 3 adjustable — Low / Medium / High
Control Single chest button
Power on / off Hold button for 3 seconds
Change heat level Single tap to cycle
Maximum runtime Up to 10 hours on Low (10,000mAh bank)
Power input 5V / 2A USB — power bank required
Fit Regular unisex
Sizes XS to 4XL
Colours Black / Grey
Certification RCM Certified — AU/NZ standards
Machine washable Yes — remove power bank first

5

Powering Your Hoodie

The Vela™ Heat Hoodie requires a USB power bank to operate. The power bank is sold separately and works with any standard 5V/2A bank.

Power Bank Requirements

  • Output: 5V / 2A minimum
  • Capacity: 10,000mAh recommended for maximum runtime
  • Connection: USB-A or USB-C via the cable inside the pocket
  • !
    Use power banks from reputable brands only. Low-quality banks may reduce runtime or safety.

How to Connect

1

Ensure your power bank is fully charged before use.

2

Open the discreet inner pocket on the left side of the hoodie.

3

Connect your power bank to the cable already inside the pocket.

4

Place the power bank inside the pocket and secure it closed.

5

The hoodie is now ready to power on.

How to Charge Your Power Bank

1

Use the charging cable that came with your power bank.

2

Connect to a wall adapter, laptop, or USB port.

3

LED indicators show charging progress. Fully charged when all LEDs remain solid.

4

For seasonal storage — charge to 50% and top up every 3 months.


6

Turning On and Adjusting Heat

1

Connect — Plug your charged power bank into the cable inside the inner pocket.

2

Power On — Press and hold the chest button for 3 full seconds. The LED lights up to confirm.

3

Choose Your Level — Tap once to cycle: Low → Medium → High → back to Low.

4

Power Off — Press and hold the chest button for 3 full seconds. Disconnect the power bank when not in use.

Level LED Temperature Runtime*
Low Blue 25°C / 77°F Up to 10 hrs
Medium White 35°C / 95°F Up to 8 hrs
High Red 45°C / 113°F Up to 6 hrs

*Based on a fully charged 10,000mAh power bank. Performance may vary with other models and in extreme cold.

Tips for Best Performance

  • Keep the power bank in your inner pocket — cold temperatures reduce battery performance.
  • For all-day warmth in mild cold, Low or Medium is ideal.
  • When layering under a coat, increase to Medium or High as outer layers reduce heat transfer.
  • Wearing the hoodie snug against your core maximises panel heat transfer.

7

Care and Maintenance

With proper care, your Vela™ Heat Hoodie will deliver reliable warmth season after season.

Before Washing — Mandatory

  • Remove the power bank completely from the inner pocket
  • Disconnect all cables
  • Ensure the inner pocket is completely empty

Washing

  • Machine wash cold — 30°C maximum, gentle cycle
  • Mild detergent only
  • Air dry only — hang flat or on a hanger
  • Allow to dry completely before reconnecting the power bank
  • Do not bleach or use fabric softener
  • Do not tumble dry
  • Do not iron or dry clean
  • Never wash with the power bank inside

Storage

  • Store in a cool, dry place away from direct sunlight
  • Disconnect and store the power bank separately
  • For seasonal storage — charge power bank to 50% and top up every 3 months

Important

  • Failure to follow these care instructions may damage the VelaHeat™ heating system and void your warranty.

8

Troubleshooting

Tap any problem below to see the cause and solution.

Hoodie Not Turning On
Button not held long enough
CauseThe button was tapped rather than held.
SolutionPress and hold the chest button for a full 3 seconds until the LED lights up.
Power bank not activated
CauseSome power banks require a manual button press to activate USB output.
SolutionPress the button on the power bank itself before connecting to the hoodie.
Cable not connected properly
CauseA loose cable connection prevents the hoodie from receiving power.
SolutionEnsure the cable is firmly plugged into both the hoodie port and the power bank.
Power bank is empty
CauseThe power bank has insufficient charge.
SolutionFully charge the power bank before use and check the LED indicators.
Cable appears damaged
CauseA damaged cable cannot transmit power reliably.
SolutionTry a replacement USB cable. Contact support@velarisfit.com.au if the issue continues.
Not Feeling Heat From the Panels
Hoodie fit is too loose
CauseThe panels need direct contact with your body to transfer heat effectively.
SolutionEnsure the hoodie fits snugly against your core. A loose fit creates an air gap that reduces warmth.
Fabric folded over panels
CauseFolds in the fabric block heat transfer from the panels.
SolutionSmooth out any folds over the front stomach area and the full back panel area.
Set to Low in extreme cold
CauseThe Low setting may feel insufficient in very cold conditions.
SolutionIncrease to Medium or High for stronger warmth output.
Heavy outer layers blocking heat
CauseThick outer garments reduce heat transfer from the panels to your body.
SolutionIncrease to Medium or High when wearing under a heavy coat.
Power Bank Draining Faster Than Expected
Using High heat continuously
CauseHigh setting consumes significantly more power than Low or Medium.
SolutionUse Low or Medium for everyday wear. Reserve High for extreme cold only.
Power bank not fully charged before use
CauseA partially charged bank will not deliver the stated runtime.
SolutionAlways charge the power bank to 100% before a long session.
Cold weather reducing battery performance
CauseCold temperatures significantly reduce lithium battery capacity.
SolutionKeep the power bank in the inner pocket or a warm inner layer.
Low capacity power bank in use
CauseSmaller capacity banks deliver much less runtime than a 10,000mAh unit.
SolutionUse a 10,000mAh power bank for maximum runtime as stated in this manual.
Power Bank Not Charging
Faulty or incompatible charging cable
CauseThe cable or adapter is not compatible with the power bank's input requirements.
SolutionTry a different USB cable or adapter that meets the power bank's requirements.
Dust or debris in the charging port
CauseDebris prevents a solid electrical connection in the port.
SolutionCarefully clean the port with a dry cloth or soft brush before retrying.
Power bank end of life
CauseLithium batteries naturally degrade after 2+ years of regular use.
SolutionA replacement power bank may be needed. Contact support@velarisfit.com.au for advice.
Hoodie Shuts Off Unexpectedly
Safety cut-off triggered
CauseThe built-in overtemperature protection system activated — this is normal protective behaviour.
SolutionDisconnect the power bank, allow 15 minutes to cool, then reconnect and restart normally.
Power bank overheated
CauseThe power bank has reached its own thermal protection limit.
SolutionKeep the power bank away from direct heat sources. Allow to cool before reuse.
Connection fault detected
CauseAn intermittent cable connection caused the circuit to interrupt.
SolutionDisconnect fully, reconnect firmly, and restart. Contact support if the issue continues.

9

Warranty and Support

Coverage Detail
30-Day Money Back Full refund or exchange for any reason within 30 days of delivery.
Manufacturing Faults Replacement for genuine manufacturing defects up to 12 months from purchase.
Australian Consumer Law Additional protections apply under ACL, independent of this warranty.

What is Covered

  • Manufacturing defects and faulty heating panels
  • Electrical faults on arrival or within the warranty period
  • Incorrect size or fit — free exchange within 30 days of delivery
  • Performance issues under normal use conditions

What is Not Covered

  • Damage from washing with the power bank inside
  • Physical damage caused after delivery
  • Normal wear and tear over time
  • Damage from incompatible or low-quality power banks
  • Damage caused by failure to follow care instructions

How to Make a Claim

Email us at support@velarisfit.com.au and include your order number, a brief description of the issue, and photos or a short video if relevant. We aim to respond within 24 hours.


Still Have a Question?

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support@velarisfit.com.au · VelarisFit · ABN 43 144 066 585